For IT & Operations
Requests, assets and new-hire setup, all linked.
One service desk for IT, HR and facilities, with assets, inventory and workplace requests tied to the people who use them.
Ask it
One sentence instead of five screens.
The same request works in the command bar or in the app — same record, same permissions, same approvals.
Set up Neha for Monday — she joins Sales.
I’ll raise a laptop request, CRM and email access for the Sales role, and a desk booking for Monday. 3 tickets, owners assigned. Confirm?
Illustrative example with sample data.
Outcomes
What changes for IT & Operations.
One queue, clear SLAs
Tickets from chat, email or the portal land in one queue with owners, priorities and SLA clocks.
Know who has what
Every laptop, phone and licence is assigned to a person — and recovered on their last day.
Workplace without the spreadsheets
Visitors, rooms, fleet and maintenance requests run on the same approvals as everything else.
Apps included
The apps behind it.
Service Desk
IT, HR and facilities requests in one queue, with SLAs.
IT Assets
Laptops, phones and licences, assigned to people.
Inventory
Stock on hand, reserved and issued, by location.
Workplace Services
Visitors, meeting rooms, fleet and building maintenance.
Maintenance
Breakdowns and preventive maintenance plans.
Identity & Access
Roles, scopes, field masking, MFA, SSO and SCIM.
More solutions
See [prompt.exc] for IT & Operations.
A 30-minute call scoped to your teams, your policies and your integrations — not a generic tour.