Where onboarding breaks
Ask HR, IT and engineering leaders separately how onboarding works and each describes a solid process for their own piece. The failures happen between pieces: a start date changes and only one team hears, or IT provisions accounts for a role HR has since corrected.
One record, three owners
The fix is not a better checklist — it is HR, IT and the manager working from the same onboarding record instead of three copies. When a manager confirms a start date, [prompt.exc] opens one onboarding record with a role template applied and assigns HR’s paperwork, IT’s provisioning and the manager’s week-one check-in against it. If the date or role changes, it changes once.